Frequently Asked Questions

 

  • What do you offer?
    • We offer a variety of products that combine creativity, innovation, elegance and comfort.
    • Our products fall under different categories like Furniture, Home Accessories, Lighting Units, Plywood, and fabrics. 

 

  • Is there a showroom where I can check out your products in person?
    •   Right now, we do not have our own showroom, but we plan on expanding to retailers soon. To get daily updates on our services, make sure to subscribe to our newsletter from down below.

 

  • Do you manufacture your own products?
    • Yes, we do. All our products are manufactured inside our own production house. For more information on the subject, checkout our Services company website https://servqual.com

 

  •  Can I customize my own design?
    •   Absolutely you can. All you have to do is contact us here.

 

  • How long does shipment take?
    • Shipment takes up to 3 working days *If the order is still in stock
    • Shipment takes up to 14 working days *If the order is out of stock

 

  • Can I pick up my order at your location?
    •   You can choose to either have your order delivered to your home or come pick it up at our Address

 

  • Can I return my order if I do not like it?
    •   Take a look at our return and exchange policies here

 

  • Can I order spare parts?
    •   You can request everything you need from lamps, to fabrics. You can also request maintenance for your product, and our agent will come pick it up for you.